Computing in the cloud raises questions about security, data protection, privacy, and data ownership. Microsoft Dynamics CRM Online is hosted in Microsoft data centers around the world, and it is designed to offer the performance, scalability, security, and service levels business customers expect. We have applied state-of-the-art technology and processes to maintain consistent and reliable access, security, and privacy for every user. Microsoft Dynamics CRM Online has built-in capabilities for compliance with a wide range of regulations and privacy mandates.
In this document, we provide our customers with a detailed overview of how Microsoft Dynamics CRM Online services fulfill the security, privacy, compliance, and risk management requirements as defined in the Cloud Security Alliance (CSA) Cloud Control Matrix (CCM). Note that this document is intended to provide information on how Microsoft Dynamics CRM Online operates. Customers have a responsibility to control and maintain their environment once the service has been provisioned (i.e., user access management and appropriate policies and procedures in accordance with their regulatory requirements).
Date Listed: April 05, 2012
Last Modified: April 29, 2016.
Additional InfoWhat is this?
Service category: CRM
Service supports enterprise identity.
Service supports file sharing.
Service supports a mobile app.
Service performs penetration testing.
Microsoft Dynamics CRM Online