Topbox LLC

Registered since: March 01, 2018

Cloud Services by Topbox LLC

Topbox

Topbox’s SaaS solution enables clients to discover and resolve friction points in the buyer and customer journey for improved marketing, sales, and cost-to-serve. Our solution aggregates conversations from any communications channel (phone, chat, email, surveys, social media, product reviews, web feedback, etc.), tagging each interaction with unique classification data for deep analytics. An intuitive interface and world-class data visualizations allow business users of all levels to leverage Topbox for strategic and tactical level insights.

Type: Self Assessment
Active as of: March 01, 2018
Consensus Assessments Initiative Questionnaire v3.0.1
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About Topbox LLC

Topbox was founded to create a significantly better alternative to the many overpriced, underperforming 'point' solutions that focus on a single or limited customer communications channel reporting and analytics. Through our collective experience with those solutions, Topbox's founders saw an opportunity to disrupt the customer experience analytics space with a completely different product and business model.