Registered since: March 01, 2018
Cloud Services by Topbox LLC
Topbox’s SaaS solution enables clients to discover and resolve friction points in the buyer and customer journey for improved marketing, sales, and cost-to-serve. Our solution aggregates conversations from any communications channel (phone, chat, email, surveys, social media, product reviews, web feedback, etc.), tagging each interaction with unique classification data for deep analytics. An intuitive interface and world-class data visualizations allow business users of all levels to leverage Topbox for strategic and tactical level insights.
About Topbox LLC
Topbox was founded to create a significantly better alternative to the many overpriced, underperforming 'point' solutions that focus on a single or limited customer communications channel reporting and analytics. Through our collective experience with those solutions, Topbox's founders saw an opportunity to disrupt the customer experience analytics space with a completely different product and business model.