SGC & DTE Cloud Platform

SGC & DTE Cloud Platform is an enterprise-grade SaaS solution purpose-built for public utilities, water sanitation companies, and municipal operators to manage mission-critical commercial workflows and fiscal transactions.

• Commercial Management (SGC): Manages end-to-end commercial operations: field meter reading capture, multi-tier tariff calculations, massive periodic billing cycles, client ledgers, work orders, and customer service.
• Electronic Tax Invoicing (DTE): High-performance transactional engine homologated by the Chilean Internal Revenue Service (SII), executing real-time cryptographic XML signing, validation, and statutory dispatch.
• Payment & API Integration: Secure REST APIs integrating payment gateways, retail networks, and banking channels with real-time automated reconciliation.

• Infrastructure: Multi-tier SaaS hosted on Microsoft Azure using Kubernetes (AKS) for elastic auto-scaling and high availability (99.9%+).
• Data Protection: Tenant data isolation, AES-256 encryption at rest (SSE / TDE), and mandatory TLS 1.2/1.3 across all endpoints.
• Business Continuity: Automated backups with Point-in-Time Recovery (PITR) and 24/7 telemetry monitoring via Azure Log Analytics.