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STAR Registry Listing for

ice Contact Center

ice Contact Center

As an all-in-one solution, ComputerTalk's ice Contact Center provides your organization with the tools needed to enhance your customers' experiences. ComputerTalk works with you to configure your ice solution to meet your changing organizational needs. Whether you are an agent, manager, supervisor, or administrator, you can easily manage your contact center and connect with your customers anywhere and anytime. ice Contact Center delivers cost savings, productivity improvements, and mobility that today's market demands.

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Information about ice Contact Center
Listed Since: 09/15/2023
Last Updated: 09/15/2023

STAR Level 1

Self-Assessment & Partner-Provided

Cloud Controls Matrix

CAIQ Self-assessment v4.0.2

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).

(Deprecated)
Deprecated assessments do not necessarily indicate non-compliance. In this case, the self-assessment has not been updated in more than one year. We suggest contacting this organization directly to request that they submit an updated self-assessment.