STAR Registry Listing for
Factory Labs
Factory Labs
Factory Labs is a multi-tenant B2B SaaS platform for distributors: CRM, marketing automation, case/workflow automation with live ERP integration, and Factory Ecomm (buyer storefront and portal).
Delivery model: SaaS. Data plane: schema-per-tenant Postgres (Neon) + Vercel application hosting. Tenant isolation is enforced in the data access layer. In-flight ERP operations use the SX Gateway for real-time data.
Public security and compliance materials: https://factorylabs.ai/trust Evidence pack (NDA): https://factorylabs.ai/trust/access Security contact: [email protected]
This STAR Level 1 self-assessment (CAIQ v4.1) covers the Factory Labs cloud service offering.
Listed Since: 08/06/2026
STAR Level 1
CAIQ Self-assessment v4.1.0
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Created or renewed 1 day ago, on August 06, 2026.
