CSA STAR Registry

Fhinck (FHINCK SOLUCOES PARA NEGOCIOS LTDA, São Paulo, Brazil, founded in 2014) is an Operational Intelligence Platform. It captures digital activity on corporate desktops and systems and turns it into intelligence about how the operation really works: where the effort goes, the bottlenecks and the cost. Its AI analyzes and recommends; the decision and the execution always stay with the customer.

Products covered by this assessment

• Task Mining: operational intelligence analytics on digital activity, processes and the systems actually in use.
• Journey Assistant: locks the computer outside authorized working hours, reducing unnecessary overtime and labor liability.
• Operational Mapping: builds standard operating procedures (SOPs) and uses AI to classify each process as eliminate, standardize, optimize, automate or agentify.

The platform runs on Google Cloud, in United States regions.

Security and privacy: https://fhinck.com/en/seguranca