FortiCare
The FortiCare Support System is a CRM platform that enables Fortinet to provide customer support to its customers and manage their accounts, users, assets, and product entitlements. It makes firmware updates available to authorized customers, various support documentation and lifecycle information, and allows Fortinet renewal teams and partners to use the renewal tracking system for service/subscription renewal.
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Information about FortiCare
Listed Since: 06/23/2023
Last Updated: 10/18/2024
Listed Since: 06/23/2023
Last Updated: 10/18/2024
STAR Level 1
Self-Assessment & Partner-Provided
Consensus Assessments Initiative Questionnaire v4.0.3
CAIQ 4.0.3 Self-assessment
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).