STAR Registry Listing for
Freshworks
Freshworks
Freshworks is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Information about Freshworks
Listed Since: 02/11/2019
Last Updated: 03/13/2025
Listed Since: 02/11/2019
Last Updated: 03/13/2025
STAR Level 1
Self-Assessment & Partner-Provided
Cloud Controls Matrix
CAIQ Self-assessment v4.0.3
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
