CSA STAR Registry

Mendje is a digital mental health platform serving Albanian-speaking communities across Europe and the diaspora. Service Mobile-first telemental health platform (iOS, Android) connecting users with a network of 40+ licensed psychologists across 9 countries. Features include secure sessions with psychologists, AI-assisted self-care chatbot, in-app journaling, mood tracking, and culturally adapted psychoeducational content. Mission Make culturally relevant mental health care accessible to Albanian-speaking communities worldwide, with strict commitment to privacy, clinical quality, and data protection. Security & Compliance Data protection: GDPR-compliant; Article 9 special-category data safeguards; DPIA maintained Data residency: EU primary processing region (Firebase europe-west) Encryption: TLS 1.3 in transit; AES-256 at rest Authentication: Firebase Auth with MFA; admin MFA enforced across all systems Monitoring: GCP Cloud Audit Logs; Firebase Crashlytics; Dependabot Sub-processors Infrastructure security inherits from certified providers: - Google Cloud / Firebase — ISO 27001, 27017, 27018, SOC 1/2/3, BSI C5 - Stripe — PCI DSS Level 1, SOC 1/2 Type II, ISO 27001 - Anthropic (Claude AI) — SOC 2 Type II, ISO 27001 - Resend — SOC 2 Type II All sub-processors operate under Data Processing Agreements with EU Standard Contractual Clauses where applicable.