CSA STAR Registry

Ringover is a SaaS company delivering AI-powered cloud communication solutions. Founded in France in 2018 by BJT Partners, a telecom operator since 2005, Ringover has expanded internationally with a strong US presence through its Atlanta office, serving North American enterprises in staffing, financial services, e-commerce, and healthcare and many more.

Ringover provides a unified CCaaS/UCaaS platform enabling voice, video, SMS, and instant messaging through a single interface. Key products include:

• Ringover: Cloud contact center with IVR, call routing, recording, and real-time supervision.
• Empower: AI-driven conversational analytics for transcription, sentiment analysis, and coaching.
• AI Assistant: Generative AI virtual agent for lead qualification and customer engagement. The platform offers 100+ native integrations with major US-market CRM, helpdesk, and ATS tools (Salesforce, HubSpot, Zendesk, Bullhorn, etc.) and provides unlimited VoIP calling to 110+ countries.

Ringover serves 14,000+ customers worldwide, including US enterprises and global brands. The company operates a multi-datacenter infrastructure spanning the EU and US with a multi-cloud architecture designed for high availability and data residency compliance.

Ringover is ISO 27001 certified and is actively pursuing SOC 2 Type 2, HDS, and HIPAA to meet the security and compliance expectations of the US market.