STAR Registry Listing for
SAP Customer Experience
SAP Customer Experience
CRM has evolved to represent every touch point in the customer experience. Our enterprise-grade CX solutions can provide end-to-end insights by connecting your commerce, marketing, sales, and service data.
SAP Customer Data Solutions (CDS):
(Customer Data Cloud (CDC) and Customer Data Platform (CDP)),
SAP Cloud for Customer (C4C),
SAP Commerce Cloud (CC),
SAP Emarsys,
SAP FSM (Field Service Management).
View other services by SAP:
Listed Since: 06/25/2016
Last Updated: 08/04/2025
STAR Level 1
Self-Assessment & Partner-Provided
CAIQ Self-assessment v4.0.3
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
STAR Level 2
Third-Party Audit
Organizations looking for a third-party audit can choose from one or more of the security and privacy audits and certifications.
STAR Certification (CCMv4)
A technology-neutral certification leveraging the requirements of the ISO/IEC 27001 management system standard together with the CSA Cloud Controls Matrix (CCM).
