STAR Registry Listing for
BMC Helix
BMC Helix
The future of service and operations management, BMC Helix is the autonomous enterprise platform - the first and only end-to-end service and operations SaaS platform that’s integrated with 360-degree intelligence. With BMC Helix, you can protect your systems and get access to data that helps improve your business.
With the most comprehensive set of choices available across multi-clouds, deployment options, AI/ML platforms, channels, and pricing, the BMC Helix offering provides:
- Pervasive intelligence to see around the corners: Predictive analytics, AI/ML, and robotic process automation guarantee a secure, 360-degree intelligence environment
- Unified platform with a common data model: A single view across the IT horizon delivers actionable insights that takes advantage of BMC’s unrivaled experience in ITSM and ITOM
- Consumer grade experience: Users can consume the services they need and where they need it with automated ease and efficiency and an omni-channel experience beyond web to Slack, chatbot, Skype, and more

Listed Since: 04/13/2021
Last Updated: 05/08/2025
STAR Level 1
Self-Assessment & Partner-Provided

CAIQ Self-assessment v4.0.2
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).