Cloud IX

Cloud IX is a secure, AI-powered support platform designed to provide immediate, trauma-informed guidance to individuals navigating crisis or complex systems of care. Originating from the student experience but built for broader application, Cloud IX empowers organizations (including universities, workplaces, and government programs)to offer 24/7, anonymous access to resources such as medical care, emotional support, reporting options, and recovery services.

Our cloud-based SaaS platform minimizes barriers to help by combining conversational AI with carefully curated, context-specific pathways. Users engage anonymously after simple verification, reducing stigma and fear while enabling organizations to meet people where they are. Cloud IX strengthens retention, safety, and trust across diverse environments by ensuring individuals can access the right resources at the right time.

Security is at the core of our approach. The platform is developed with a secure SDLC, peer code review, and automated testing. Data is encrypted in transit and at rest, personally identifiable information is minimized, and strict role-based access controls are enforced. Infrastructure and processes are aligned with SOC 2 principles, and we prioritize compliance with applicable standards such as FERPA and HIPAA where relevant.

Cloud IX unites ethical AI, privacy-first architecture, and scalable delivery to help organizations provide confidential, resilient support to their communities.