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STAR Registry Listing for

Cognigy.AI

Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices.

Cognigy.AI

Cognigy, the market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives enterprises all they need to deliver always-on, personalized experiences at scale on voice and chat, on any channel.

Over 1000 brands worldwide trust Cognigy and its vast partner network to create customer and employee service that is loved by everyone. Cognigy’s worldwide customer portfolio includes Bosch, Fidelity Life, Lufthansa Group, Mercedes-Benz, and Toyota. Learn more at cognigy.com.

Cognigy has been ranked #1 for all five Use Cases in the 2023 Gartner®️ Critical Capabilities Report for Enterprise Conversational AI Platforms and is recognized as the Leader in the 2022 & 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms. Founded in 2016, Cognigy has been and continues to be one of the fastest-growing tech companies in Europe.

For more information and to book a demo visit: www.cognigy.com

Information about Cognigy.AI
Listed Since: 05/17/2023
Last Updated: 05/17/2023

STAR Level 1

Self-Assessment & Partner-Provided

Consensus Assessments Initiative Questionnaire v4.0.2

CAIQ 4.0.2 Self-assessment
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).
(Deprecated)
Deprecated assessments do not necessarily indicate non-compliance. In this case, the self-assessment has not been updated in more than one year. We suggest contacting this organization directly to request that they submit an updated self-assessment.