STAR Registry Listing for
Genesys Cloud CX
Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices.
Genesys Cloud CX
Genesys Cloud CX; Choose the all-in-one cloud contact center solution
Genesys Cloud CX™️ unifies customer and agent experiences across phone, email, chat, text and social channels.
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Information about Genesys Cloud CX
Listed Since: 03/18/2022
Last Updated: 11/07/2023
Listed Since: 03/18/2022
Last Updated: 11/07/2023
STAR Level 1
Self-Assessment & Partner-Provided
Consensus Assessments Initiative Questionnaire v4.0.2
CAIQ 4.0.2 Self-assessment
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).
(Deprecated)
Deprecated assessments do not necessarily indicate
non-compliance. In this case, the self-assessment
has not been updated in more than one year. We suggest
contacting this organization directly to request that
they submit an updated self-assessment.
