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STAR Registry Listing for

LiveChat

Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices.

LiveChat

LiveChat is a premium customer service software used by businesses to communicate with customers browsing their website. They see the product as a simple chat window placed on the website. The business owner and his agents, on the other hand, have access to the sophisticated application designed for reaching the client. The app obtains information about customers’ behaviour on the website, which becomes a source of knowledge in the process of sales, customer service, and support.

Information about LiveChat
Listed Since: 03/27/2019
Last Updated: 08/19/2021

STAR Level 1

Self-Assessment & Partner-Provided

Consensus Assessments Initiative Questionnaire v3.1

CAIQ 3.1 Self-assessment
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).
(Deprecated)
Deprecated assessments do not necessarily indicate non-compliance. In this case, the self-assessment has not been updated in more than one year. We suggest contacting this organization directly to request that they submit an updated self-assessment.