OneCloud CCaaS
Avaya OneCloud CCaaS creates memorable experiences for customers and the employees who serve them. By connecting everything—voice, video, chat, messaging, and more—to meet the needs of customers who want it all. Powerful automation connects the entire customer journey and empowers employees to succeed with AI infused into every single interaction to help ensure the best possible results. Avaya OneCloud CCaaS has what organizations need to create effortless, total experiences.
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Listed Since: 08/18/2022
Last Updated: 08/18/2022
STAR Level 1
Self-Assessment & Partner-Provided

CAIQ Self-assessment v4.0.2
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
