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STAR Registry Listing for

ServiceNow

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ServiceNow

ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™. Choose from our workflows or build your own apps.

ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better.

This trustmark signifies adherence to the EU Cloud CoC through a dedicated framework and legally demonstrates GDPR compliance. Cloud Service Providers that have successfully passed the EU Cloud CoC’s evaluation process have their Compliance Mark visible in both the Code’s Public Registry as well as here in the CSA STAR Registry.
A technology-neutral certification leveraging the requirements of the ISO/IEC 27001 management system standard together with the CSA Cloud Controls Matrix (CCM).
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Organizations who have the CSA Trusted Cloud Provider trustmark demonstrate a commitment to organizational security. They are a CSA Corporate Member, volunteer regularly for CSA, and have at least one staff member who has earned their CCSK.
Information about ServiceNow
Listed Since: 02/28/2019
Last Updated: 12/16/2025

STAR Level 1

Self-Assessment & Partner-Provided

Cloud Controls Matrix

CAIQ Self-assessment v4.0.3

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).

EU Cloud Code of Conduct (CoC)

EU Cloud CoC (Level 2)

This trustmark signifies adherence to the EU Cloud CoC through a dedicated framework and legally demonstrates GDPR compliance. Cloud Service Providers that have successfully passed the EU Cloud CoC’s evaluation process have their Compliance Mark visible in both the Code’s Public Registry as well as here in the CSA STAR Registry.

STAR Level 2

Third-Party Audit

Organizations looking for a third-party audit can choose from one or more of the security and privacy audits and certifications.

Cloud Controls Matrix

STAR Certification (CCMv4)

A technology-neutral certification leveraging the requirements of the ISO/IEC 27001 management system standard together with the CSA Cloud Controls Matrix (CCM).