STAR Registry Listing for
Serviont Global Solutions Ltd
Serviont Global Solutions Ltd
Servion, a leading contact center and customer experience (CX) solutions provider delivers end-to-end consulting, migration, and managed services for Amazon Connect. We are an AWS Select and Public Sector APN Consulting Partner that has successfully migrated over 500 contact center customers to Amazon Connect - both small and large-scale - from other leading contact center platforms.
Our team of Amazon Connect experts can design a pure cloud-based contact center solution for your business that has Amazon Connect at its core, augmented by additional AWS services such as Amazon Connect Contact Lens and Contact Center Intelligence (CCI). With one of today’s largest vendor ecosystems, Servion can act as the bridge between your Amazon Connect solution and dozens of strategic technology partners including Verint, Calabrio, NICE InContact, Auraya, Acqueon, and more.
Our team also has extensive experience with hybrid solution deployments where customers retain existing on-premises investments while leveraging Amazon Connect to take advantage of new multichannel, Artificial Intelligence (AI), and analytics capabilities that create more impactful customer and agent experiences
Listed Since: 02/02/2021
STAR Level 1
CAIQ Self-assessment v3.1
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).
Created or renewed over 5 years ago, on February 02, 2021.
