STAR Registry Listing for
SparrowDesk
SparrowDesk
SparrowDesk is an AI-first helpdesk platform designed to help modern support teams manage conversations, automate repetitive work, and resolve customer queries faster. It centralizes email and live chat into a unified inbox and uses Zoona AI to power both AI Agents for automated query resolution and an AI Copilot that assists agents with summaries and reply suggestions. With workflows, SLAs, macros, and real-time analytics, SparrowDesk helps businesses deliver faster and more consistent customer support.
View other services by SurveySparrow Inc:
Listed Since: 03/06/2026
STAR Level 1
CAIQ Self-assessment v4.0.3
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Created or renewed 5 months ago, on March 06, 2026.
