SparrowDesk

SparrowDesk is an AI-first helpdesk platform designed to help modern support teams manage conversations, automate repetitive work, and resolve customer queries faster. It centralizes email and live chat into a unified inbox and uses Zoona AI to power both AI Agents for automated query resolution and an AI Copilot that assists agents with summaries and reply suggestions. With workflows, SLAs, macros, and real-time analytics, SparrowDesk helps businesses deliver faster and more consistent customer support.