Splashtop Inc.

Service Overview Splashtop provides a secure, high-performance cloud platform for remote work and IT support. It serves as a reliable bridge, allowing users to access and control their computers or mobile devices from any location. Optimized for speed and ease of use, Splashtop is designed for organizations requiring flexible and secure remote connectivity. Service Scope This description covers the Splashtop Cloud suite, including: Remote Work: Secure access to office workstations. IT Support: Tools for help desks to manage and troubleshoot devices remotely. Enterprise Management: Advanced controls and identity integration for large-scale deployments. Security & Privacy Splashtop follows a "Privacy by Design" approach. We do not store or access any data transmitted during a session. Our infrastructure is hosted on monitored, world-class cloud environments with 24/7 threat protection. Security is reinforced through multi-layered authentication, including device verification and multi-factor login (MFA). Compliance Our commitment to transparency is backed by independent annual audits. Splashtop maintains international certifications such as ISO/IEC 27001 and SOC 2 Type 2, ensuring our processes meet the highest global safety standards. Shared Responsibility Splashtop secures the platform and infrastructure, while customers manage their user accounts and local device security.