Industry Leadership
Strategic Initiatives
CSA's strategic programs driving innovation in AI, cloud, and Zero Trust.
A public-interest 501(c)(3) dedicated to secure and trustworthy AI.




Industry Leadership
Strategic Initiatives
CSA's strategic programs driving innovation in AI, cloud, and Zero Trust.
A public-interest 501(c)(3) dedicated to secure and trustworthy AI.

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STAR Registry Listing for

Zendesk

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Zendesk

The best customer experiences are built with Zendesk. Our customer service and engagement products are powerful and flexible, and scale to meet the needs of any business. Zendesk serves businesses across hundreds of industries, with more than 145,000 paid customer accounts offering service and support in over 30 languages. Zendesk is headquartered in San Francisco, and operates worldwide with 16 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com http://www.zendesk.com/.

Offers an industry-accepted way to document what security controls exist in solutions that include AI components or are AI products. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Artificial Intelligence Controls Matrix (AICM).
ISO/IEC 42001 is the international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS) to ensure the responsible, ethical, and effective use of AI.
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Organizations who have the CSA Trusted Cloud Provider trustmark demonstrate a commitment to organizational security. They are a CSA Corporate Member, volunteer regularly for CSA, and have at least one staff member who has earned their CCSK.
Information about Zendesk
Listed Since: 03/25/2014

STAR Level 1

Cloud Controls Matrix

CAIQ Self-assessment v4.1.0

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).

Created or renewed about 1 month ago, on June 30, 2026.

STAR for AI Level 1

AI Controls Matrix

ValidAIted AI CAIQ Self-assessment v1.0.2

Offers an industry-accepted way to document what security controls exist in solutions that include AI components or are AI products. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Artificial Intelligence Controls Matrix (AICM).

Created or renewed 9 months ago, on November 18, 2025.

Partner Entries

ISO/IEC 42001

ISO/IEC 42001 v1.0

ISO/IEC 42001 is the international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS) to ensure the responsible, ethical, and effective use of AI.

Created or renewed 10 months ago, on October 22, 2025.