STAR Registry Listing for
Conversation Cloud
Conversation Cloud
The Conversation Cloud consists of SmartCOMM, for enterprise-scale customer communications, SmartIQ for digital forms transformation and SmartDX for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle.
Listed Since: 11/19/2024
Last Updated: 03/12/2026
STAR Level 1
Self-Assessment & Partner-Provided
CAIQ Self-assessment v4.0.3
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
STAR Level 2
Third-Party Audit
Organizations looking for a third-party audit can choose from one or more of the security and privacy audits and certifications.
STAR Certification (CCMv4)
A technology-neutral certification leveraging the requirements of the ISO/IEC 27001 management system standard together with the CSA Cloud Controls Matrix (CCM).
