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STAR Registry Listing for

Smile.cx

Smile.cx

Smile.cx is the technology platform of the Covisian Group, specialized in the management and optimization of customer experience. Designed as a SaaS solution and built on a scalable microservices architecture hosted on AWS cloud, Smile.cx integrates advanced functionalities in artificial intelligence, data analytics, and process automation. The platform enables companies to centrally manage customer interactions, enhance operational productivity, and ensure a consistent and personalized user experience. With a strong focus on security, regulatory compliance, and innovation, Smile.cx represents the digital answer to the challenges of modern customer operations.

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Information about Smile.cx
Listed Since: 05/14/2025

STAR Level 1

Self-Assessment & Partner-Provided

Cloud Controls Matrix

CAIQ Self-assessment v4.0.3

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).

Created or renewed about 1 year ago, on May 14, 2025.

(Deprecated)
Deprecated assessments do not necessarily indicate non-compliance. In this case, the self-assessment has not been updated in more than one year. We suggest contacting this organization directly to request that they submit an updated self-assessment.