STAR Registry Listing for
Smile.cx
Smile.cx
Smile.cx is the technology platform of the Covisian Group, specialized in the management and optimization of customer experience. Designed as a SaaS solution and built on a scalable microservices architecture hosted on AWS cloud, Smile.cx integrates advanced functionalities in artificial intelligence, data analytics, and process automation. The platform enables companies to centrally manage customer interactions, enhance operational productivity, and ensure a consistent and personalized user experience. With a strong focus on security, regulatory compliance, and innovation, Smile.cx represents the digital answer to the challenges of modern customer operations.

Listed Since: 05/14/2025
Last Updated: 05/14/2025
STAR Level 1
Self-Assessment & Partner-Provided

CAIQ Self-assessment v4.0.3
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).