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STAR Registry Listing for

Cisco Webex Contact Center Enterprise

Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices.

Cisco Webex Contact Center Enterprise Logo
Cisco Webex Contact Center Enterprise

Cisco Webex Contact Center Enterprise

Webex® Contact Center Enterprise (Webex CCE) provides a comprehensive, customizable, highly secure solution to meet the complex needs of the world’s largest contact centers.

Readily extensible via open APIs and add-on options and backed by the security and support benefits only available from a trusted brand like Cisco, Webex CCE opens a path to the cloud for even the most business-critical contact centers. Webex CCE is owned, operated, and supported directly by Cisco in North America, Europe, Asia, and Australia.

Enterprise Scale

With support for up to 24,000 concurrent agents, Webex Contact Center Enterprise has the proven scale, security, and features to meet the needs of today’s largest enterprise contact centers.


Trust your investment in a solution owned, managed, and operated as part of Cisco’s global data centers and cloud infrastructure, coupled with full adherence to Cisco’s market-leading security and privacy standards for the utmost in reliability, stability, and compliance.


Webex Contact Center Enterprise is built on the Webex Platform for Contact Center - an open, flexible multi-tenant cloud infrastructure that enables feature velocity, agility, innovation, and integration with other cloud applications.

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Organizations who have the CSA Trusted Cloud Provider seal demonstrate a commitment to organizational security. They are a CSA Corporate Member volunteer regularly for CSA, and have at least one staff member who has earned their CCSK.
Information about Cisco Webex Contact Center Enterprise
Listed Since: 07/28/2022
Last Updated: 10/25/2023

STAR Level 1

Self-Assessment & Partner-Provided

Consensus Assessments Initiative Questionnaire v4.0.2

CAIQ 4.0.2 Self-assessment
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).