CSA STAR Registry

Cognigy, the market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives enterprises all they need to deliver always-on, personalized experiences at scale on voice and chat, on any channel. Over 1000 brands worldwide trust Cognigy and its vast partner network to create customer and employee service that is loved by everyone. Cognigy’s worldwide customer portfolio includes Bosch, Fidelity Life, Lufthansa Group, Mercedes-Benz, and Toyota. Learn more at cognigy.com. Cognigy has been ranked #1 for all five Use Cases in the 2023 Gartner®️ Critical Capabilities Report for Enterprise Conversational AI Platforms and is recognized as the Leader in the 2022 & 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms. Founded in 2016, Cognigy has been and continues to be one of the fastest-growing tech companies in Europe. For more information and to book a demo visit: www.cognigy.com