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In this presentation, we introduce the CCM business Continuity Management and Operational Resilience domain, comprising eleven control specifications. This domain focuses on protecting the availability of essential business processes, infrastructure, and services. It aims to minimize disruptions and maintain business continuity, even in the face of unforeseen or disruptive events.

Implementing cloud security controls within this domain is vital for both Cloud Service Providers (CSPs) and Cloud Service Customers (CSCs) to guarantee uninterrupted service delivery and maintain operational resilience. By securing the cloud environment, both parties can work towards ensuring business stability during times of crisis.

CSPs and CSCs have distinct yet interconnected roles when it comes to ensuring infrastructure resilience and business continuity in cloud environments. CSPs are responsible for planning, developing, and deploying resilient technologies, services, policies, and processes that support the continuity and operational resilience of the cloud. They must also clearly communicate their resilience and recovery capabilities to CSCs, ensuring transparency during a disruption. CSCs, on the other hand, must assess and manage potential risks to their data, resources, and assets hosted in the cloud. Based on risk analyses, CSCs should develop and implement robust business continuity strategies tailored to their needs. This includes formulating comprehensive business continuity plans and procedures, designed to guide their operations during disruptive events.

By fulfilling their respective responsibilities and working together, CSPs and CSCs can maintain a resilient and reliable cloud environment. This collaboration is essential for ensuring that businesses can continue their operations seamlessly, even in the face of challenges.