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Preventive security controls cannot completely eliminate the possibility of critical data being compromised in a cyber attack. Therefore, organizations that utilize cloud services must ensure that they have a reliable cloud incident response strategy in place. Cloud incident response is simply the process used to manage cyber attacks in a cloud environment. There are several key aspects of a cloud incident response system that differentiate it from a non-cloud incident response system, notably in the areas of governance, shared responsibility, and visibility.

This framework created by the Cloud Incident Response Working Group serves as a go-to guide for cloud customers to effectively prepare for and manage cloud incidents. It explains how to assess an organization’s security requirements and then opt for the appropriate level of incident protection. Cloud customers will learn how to negotiate with cloud service providers, select security capabilities that are made-to-measure, and divide security responsibilities.

Key Takeaways:

• How to effectively manage cloud incidents through the entire lifecycle of a disruptive event, including:
  • Preparation
  • Detection and analysis
  • Containment, eradication, and recovery
  • Post-mortem
• How to coordinate and share information with stakeholders and other organizations

Who It’s For:

• All cloud customers
• Cloud service providers who need a clear framework for sharing incident response practices with customers