The Salesforce Platform can be a valuable tool for organizations to build and test applications. However, certain security changes are needed when an organization deploys Salesforce in the cloud. This whitepaper covers 20 critical controls that will help an organization determine what those necessary changes should be. These controls map to CSA’s overarching Top 20 Critical Controls for Cloud Enterprise Resource Planning Customers.
Please note that this is a reference document whose purpose is to promote best practices for cloud deployments of the Salesforce Platform. It does not replace Salesforce's documentation and specific instructions. Specifically, this guide is to be used as part of the Enterprise Resource Planning Working Group's ongoing dialogue.
Key Takeaways:
- The rationale for 20 critical controls for the Salesforce Platform, including: secure authentication, user accounts management, segregation of duties, change management, secure integrations and API, continuous monitoring, data encryption, continuous compliance, and more
- The specific requirements and steps needed to implement the 20 critical controls
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Best For:
New adopters and existing customers of Salesforce who want to achieve a baseline of security.





