Henry St. Andre

Director of Trust Services for inContact

Henry St. Andre began his career in telecommunication 32 years ago, in 1984 during the break-up and divestiture of AT&T. He served as Director of Operations for over 25 years working for several different regional telecommunications providers and ultimately because the Director of Operations for inContact before being asked to be the Director of Trust Services at inContact, with the mission to create a security team and operations that could support the requirements of inContact, the leading provider of cloud based contact center solutions. inContact recognized very early the importance of security to its cloud customers and as such as Director of the Trust Team, he also took steps to involve inContact in the larger cloud security community by having inContact become a sponsor of the Cloud Security Alliance and engaging actively with the CSA in Subject Matter Expert team and other CSA sponsored activities.

Contributions: Has served as SME Council co-chair for the past five years; member of several working groups, including the Mobile, SLA, Big Data, Telecom and Cloud Maturity Model; recipient of the 2012 Ron Knode Award.