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STAR Registry Listing for

Genesys Cloud CX

Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices.

Genesys Cloud CX

Genesys Cloud CX; Choose the all-in-one cloud contact center solution

Genesys Cloud CX™️ unifies customer and agent experiences across phone, email, chat, text and social channels.

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Information about Genesys Cloud CX
Listed Since: 03/18/2022
Last Updated: 11/07/2023

STAR Level 1

Self-Assessment & Partner-Provided

Consensus Assessments Initiative Questionnaire v4.0.2

CAIQ 4.0.2 Self-assessment
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).