STAR Registry Listing for
Genesys Cloud CX
Genesys Cloud CX
Genesys Cloud CX; Choose the all-in-one cloud contact center solution
Genesys Cloud CX™️ unifies customer and agent experiences across phone, email, chat, text and social channels.
View other services by Genesys Cloud Services:
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Information about Genesys Cloud CX
Listed Since: 03/18/2022
Last Updated: 06/23/2025
Listed Since: 03/18/2022
Last Updated: 06/23/2025
STAR Level 1
Self-Assessment & Partner-Provided
Cloud Controls Matrix
CAIQ Self-assessment v4.0.2
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
