CSA STAR Registry

Increso is a CX company with the goal of making every interaction between the brand and its customers unique. The solutions offered combine the capabilities of the proprietary platform Inxide and the human touch of the Contact Center to enhance Customer Experience and the performance of client companies. Increso transforms CRM processes and the Customer Journey with the support of Customer Success Managers from service design to operations management. The proprietary platform integrates omnichannel capabilities, Workflow Automation technologies and generative AI to offer engaging self-service experiences to end users and refining the assistance provided by Customer Specialists.