Industry Leadership
Strategic Initiatives
CSA's strategic programs driving innovation in AI, cloud, and Zero Trust.
A public-interest 501(c)(3) dedicated to secure and trustworthy AI.




Industry Leadership
Strategic Initiatives
CSA's strategic programs driving innovation in AI, cloud, and Zero Trust.
A public-interest 501(c)(3) dedicated to secure and trustworthy AI.

CSAI FoundationChaptersEventsBlog
Join Identity Week America to explore secure credentials, biometrics, and digital identity solutions while connecting with industry experts. Save 20% on your ticket with code CSASAVE20

STAR Registry Listing for

Conversation Cloud

Conversation Cloud

The Conversation Cloud consists of SmartCOMM, for enterprise-scale customer communications, SmartIQ for digital forms transformation and SmartDX for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle.

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
A technology-neutral certification leveraging the requirements of the ISO/IEC 27001 management system standard together with the CSA Cloud Controls Matrix (CCM).
Information about Conversation Cloud
Listed Since: 11/19/2024

STAR Level 1

Cloud Controls Matrix

CAIQ Self-assessment v4.0.3

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).

Created or renewed 5 months ago, on March 11, 2026.

STAR Level 2

Cloud Controls Matrix

STAR Certification v4.0

A technology-neutral certification leveraging the requirements of the ISO/IEC 27001 management system standard together with the CSA Cloud Controls Matrix (CCM).

Created or renewed 5 months ago, on March 12, 2026.