Dubber

Dubber is the world’s leader in conversation capture and intelligence, revolutionising how businesses capture, analyse, and leverage their conversations. With advanced AI technology, Dubber provides a comprehensive suite of tools and features that allows organisations to unlock the insights found in calls, videos and messages.

Dubber also offers proven hosted solutions that eliminate Cardholder Data Environment (CDEs) from your contact centre infrastructure, significantly reducing the risk of reputational damage caused by data breaches as well as lowering the cost of meeting your ongoing PCI DSS and FCA obligations. Our PCI DSS Level 1 secure phone payment system is a cloud based solution that processes billions of payments per year. Our offering is seamless and transparent with zero disruption to your phone calls and no hardware or software to be installed on site.

Our customers include some of the biggest brands from sectors such as retail, banking, travel, utilities, telecoms and public sector. Our solutions cover: Conversation Capture, Conversation Intelligence, Compliant DTMF telephone payment solutions, Hosted call recording, Securing your existing IVR solutions, Archive call recording, storage and retrieval.