Qualtrics

Qualtrics is a Software-as-a-Service (SaaS) who provides a platform for creating and distributing online surveys, performing employee evaluations, web site intercepts, and other research services, refer to as the XM Platform. The XM Platform records response data, performs analysis, and produces reports on the data. All services are online and require no downloadable software.

Qualtrics offers multiple products for online data collection: CoreXM, Customer Experience, Employee Experience, Product Experience, and Brand Experience. Services include providing the products and technical support. Surveys are usually taken online within a web browser, with optional SMS surveys and offline methods available for smartphones / tablets.