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STAR Registry Listing for

SAP Customer Experience

Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices.

SAP Customer Experience

SAP Customer Experience

CRM has evolved to represent every touch point in the customer experience. Our enterprise-grade CX solutions can provide end-to-end insights by connecting your commerce, marketing, sales, and service data.

SAP Customer Data Solutions (CDS):
(Customer Data Cloud (CDC) and Customer Data Platform (CDP)),
SAP Cloud for Customer (C4C),
SAP Commerce Cloud (CC),
SAP Emarsys,
SAP FSM (Field Service Management).

View other services by SAP:

Information about SAP Customer Experience
Listed Since: 06/25/2016
Last Updated: 02/27/2024

STAR Level 1

Self-Assessment & Partner-Provided

Consensus Assessments Initiative Questionnaire v4.0.2

CAIQ 4.0.2 Self-assessment
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).

STAR Level 2

Third-Party Audit

Organizations looking for a third-party audit can choose from one or more of the security and privacy audits and certifications.

Cloud Controls Matrix v3.0.1

STAR Certification
A technology-neutral certification leveraging the requirements of the ISO/IEC 27001 management system standard together with the CSA Cloud Controls Matrix (CCM).