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Membership
Membership Benefits
Our Member Community
Get Involved
Become a Member
Member-Exclusive Programs
STAR Enabled Solutions
Trusted Cloud Consultant
Trusted Cloud Provider
Certified STAR Auditors
Member Portal
STAR Program
STAR Home
STAR Registry
Submit to Registry
Provide Feedback
Certified STAR Auditors
STAR Enabled Solutions
Stay compliant in the cloud
CCAK Training
STAR Lead Auditor Training
Training for Government Agencies
Governance, Risk & Compliance Tools
Cloud Controls Matrix (CCM)
Consensus Assessment Initiative Questionnaire (CAIQ)
EU Cloud Code of Conduct
STAR Level 1
At level one organizations submit a self-assessment.
View companies at level one
Learn about level one
STAR Level 2
At level two organizations earn a certification or third-party attestation.
View companies at level two
Learn about level two
Certificates & Training
Online Education Platforms
Knowledge Center
CSA Exams
Events
Learn and network while you earn CPE credits.
Virtual Events & Webinars
Event Sponsorships
Certificates
Certificate of Cloud Security Knowledge (CCSK)
Certificate of Cloud Auditing Knowledge (CCAK)
Certificate of Competence in Zero Trust (CCZT)
Digital Badges
Trainings
Cloud Infrastructure Security Training
STAR Lead Auditor Training
Advanced Cloud Security Practitioner (ACSP) Training
CCSK Train the Trainer
Training Network
Become an Instructor
Become a Training Partner
Specialized Training Options
Train my entire team
Training for Government Agencies
Research
CSA Research
Latest Research
Working Groups
Chapters
Open Peer Reviews
Research Topics
Strategic Initiatives
AI Safety Initiative
Zero Trust Advancement Center
CxO Trust
Trusted Cloud Consultant
FinCloud Security
Thought Leadership
CloudBytes Webinars
Blog
Getting Started with CSA Research
Cloud security best practices
Assess your cloud compliance
Security questionnaire for vendors
Top threats to cloud computing
Cloud Security Glossary
Awards & Recognition
Juanita Koilpillai Awards
Research Fellows
Critical Topics
AI Safety Initiative
AI Technology and Risk
AI Governance & Compliance
AI Controls
AI Organizational Responsibilities
Enterprise Architecture
Blockchain
Zero Trust
DevSecOps
Top Threats
Cloud 101CircleEventsBlog
Submit a Peer Review for the AI Controls Matrix—a groundbreaking framework to address AI risks and strengthen security.

STAR Registry Listing for

Udesk

Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices.

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Udesk
Udesk

Udesk

The development of mobile Internet has made the way of customer service communication become diverse. The online customer service system uses a common customer service work platform to connect all the services including telephone, online customer service, mobile app, Weibo, WeChat, SMS, email, web form. channel. Use the online customer service system to allow users to enjoy a one-stop, AI empowered, and convenient service experience.

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Information about Udesk
Listed Since: 08/04/2019
Last Updated: 08/06/2019

STAR Level 2

Third-Party Audit

Organizations looking for a third-party audit can choose from one or more of the security and privacy audits and certifications.

Cloud Controls Matrix v3.0.1

STAR Certification
A technology-neutral certification leveraging the requirements of the ISO/IEC 27001 management system standard together with the CSA Cloud Controls Matrix (CCM).
Download STAR Certification

Supporting Asset

(Deprecated)
Deprecated assessments do not necessarily indicate non-compliance. In this case, the self-assessment has not been updated in more than one year. We suggest contacting this organization directly to request that they submit an updated self-assessment.
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