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Strategic Initiatives
CSA's strategic programs driving innovation in AI, cloud, and Zero Trust.
A public-interest 501(c)(3) dedicated to secure and trustworthy AI.




Industry Leadership
Strategic Initiatives
CSA's strategic programs driving innovation in AI, cloud, and Zero Trust.
A public-interest 501(c)(3) dedicated to secure and trustworthy AI.

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STAR Registry Listing for

Wolken Service Desk

Wolken Service Desk

Wolken is hosted on AWS. . We offer a comprehensive cloud-based ServiceDesk solution for businesses to handle internal and external customer service. Our unique selling point (USP) lies in our ability to provide a highly scalable and customizable platform that integrates multiple applications and services, catering to the specific needs of each organization. Wolken's solution helps businesses streamline their operations, enhance collaboration, and optimize productivity by leveraging the power of the cloud. There are four different pain points that we address with our four products, namely - Wolken Customer ServiceDesk, IT Service Management, HR Case Management, & Quality Service Desk, each designed to meet specific business requirements and budgets.

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Information about Wolken Service Desk
Listed Since: 01/11/2024

STAR Level 1

Cloud Controls Matrix

CAIQ Self-assessment v4.0.2

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).

Created or renewed over 2 years ago, on January 11, 2024.

(Deprecated)
Deprecated assessments do not necessarily indicate non-compliance. In this case, the assessment has not been updated within its validity period. We suggest contacting this organization directly to request that they submit an updated assessment.