STAR Registry Listing for
Zendesk
Zendesk
The best customer experiences are built with Zendesk. Our customer service and engagement products are powerful and flexible, and scale to meet the needs of any business. Zendesk serves businesses across hundreds of industries, with more than 145,000 paid customer accounts offering service and support in over 30 languages. Zendesk is headquartered in San Francisco, and operates worldwide with 16 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com http://www.zendesk.com/.
Listed Since: 03/25/2014
Last Updated: 10/24/2025
STAR Level 1
Self-Assessment & Partner-Provided
CAIQ Self-assessment v4.0.2
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
AI CAIQ Self-assessment v1.0.2
Offers an industry-accepted way to document what security controls exist in solutions that include AI components or are AI products. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Artificial Intelligence Controls Matrix (AICM).
STAR Level 2
Third-Party Audit
Organizations looking for a third-party audit can choose from one or more of the security and privacy audits and certifications.
ISO/IEC 42001
ISO/IEC 42001 is the international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS) to ensure the responsible, ethical, and effective use of AI. This certification can be submitted along with a STAR for AI Valid-AI-ted submission to obtain a provisional STAR for AI certification.
