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Cloud Incident Response Framework
Cloud Incident Response Framework
Who it's for:
  • All cloud customers
  • Cloud service providers who need a clear framework for sharing incident response practices with customers

Cloud Incident Response Framework

Release Date: 05/04/2021

Preventive security controls cannot completely eliminate the possibility of critical data being compromised in a cyber attack. Therefore, organizations that utilize cloud services must ensure that they have a reliable cloud incident response strategy in place. Cloud incident response is simply the process used to manage cyber attacks in a cloud environment. There are several key aspects of a cloud incident response system that differentiate it from a non-cloud incident response system, notably in the areas of governance, shared responsibility, and visibility.

This framework created by the Cloud Incident Response Working Group serves as a go-to guide for cloud customers to effectively prepare for and manage cloud incidents. It explains how to assess an organization’s security requirements and then opt for the appropriate level of incident protection. Cloud customers will learn how to negotiate with cloud service providers, select security capabilities that are made-to-measure, and divide security responsibilities.

Key Takeaways:
  • How to effectively manage cloud incidents through the entire lifecycle of a disruptive event, including:
    • Preparation
    • Detection and analysis
    • Containment, eradication, and recovery
    • Post-mortem
  • How to coordinate and share information with stakeholders and other organizations
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Acknowledgements

Alex Siow
Alex Siow

Alex Siow

Soon Tein Lim
Soon Tein Lim

Soon Tein Lim

Ashish Vashishtha
Ashish Vashishtha
Security Compliance Leader

Ashish Vashishtha

Security Compliance Leader

Analytical, results-oriented IS/IT Audit, Governance, Risk, and Compliance (GRC) leader over 19 years of experience managing enterprise-wide IT/IS security risk approach for large healthcare and IT services organizations. Passionate design thinker with an ability to harness innovation by facilitating collaboration to develop enterprise-wide security risk assessments (onsite as well as remote) for high-risk Third-Parties leveraging NIST 800-...

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Michael Roza
Michael Roza
Risk, Audit, Control and Compliance Professional at EVC

Michael Roza

Risk, Audit, Control and Compliance Professional at EVC

Since 2012, Michael Roza has been a pivotal member of the Cloud Security Alliance (CSA) family. He has contributed to over 125 projects, as a Lead Author or Author/Contributor and many more as a Reviewer/Editor.

Michael's extensive contributions encompass critical areas including Artificial Intelligence, Zero Trust/Software Defined Perimeter, Internet of Things, Top Threats, Cloud Control Matrix, DevSecOps, and Key Management. His lea...

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Dennis Holstein Headshot Missing
Dennis Holstein

Dennis Holstein

Haojie Zhuang Headshot Missing
Haojie Zhuang

Haojie Zhuang

Larry Marks Headshot Missing
Larry Marks

Larry Marks

Oscar Monge Espana Headshot Missing
Oscar Monge Espana

Oscar Monge Espana

Nirenj George Headshot Missing
Nirenj George

Nirenj George

Fadi Sodah Headshot Missing
Fadi Sodah

Fadi Sodah

Abhishek Pradhan Headshot Missing
Abhishek Pradhan

Abhishek Pradhan

Saan Vandendriessche
Saan Vandendriessche

Saan Vandendriessche

Tanner Jamison Headshot Missing
Tanner Jamison

Tanner Jamison

Bowen Close Headshot Missing
Bowen Close

Bowen Close

David Cowen Headshot Missing
David Cowen

David Cowen

Ekta Mishra
Ekta Mishra
Membership Director & Country Manager (India), CSA APAC

Ekta Mishra

Membership Director & Country Manager (India), CSA APAC

Ashish Kurmi Headshot Missing
Ashish Kurmi

Ashish Kurmi

Christopher Hughes Headshot Missing
Christopher Hughes

Christopher Hughes

Karen Gispanski Headshot Missing
Karen Gispanski

Karen Gispanski

Vani Murthy
Vani Murthy
Sr. Information Security Compliance Advisor, Akamai Technologies

Vani Murthy

Sr. Information Security Compliance Advisor, Akamai Technologies

Vani has 20+ years of IT experience in the areas such as Security, Risk, Compliance, Cloud services (IaaS/PaaS/SaaS) architecture

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David Chong

David Chong

Sandeep Singh
Sandeep Singh

Sandeep Singh

Dr. Ricci Ieong
Dr. Ricci Ieong

Dr. Ricci Ieong

Dr Ricci Ieong is the principal consultant of eWalker Consulting (HK) Ltd. and has over 20 years of industry experience in information technology, as well as more than 17 years of experience in IT security, where he specializes in security risk assessment, IT audit, penetration testing, and computer forensics investigation. He is the former vice chairman of professional development of Cloud CSA (HK & Macau Chapter) and has serve...

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Aristide Bouix

Aristide Bouix

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Chelsea Joyce

Chelsea Joyce

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