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SaaS Governance Best Practices for Cloud Customers
SaaS Governance Best Practices for Cloud Customers
Who it's for:
  • Application developers
  • Application Architects
  • Cybersecurity professionals
  • Cloud security practitioners
  • IT professionals
  • Auditors
  • Compliance managers

SaaS Governance Best Practices for Cloud Customers

Release Date: 10/10/2022

Working Group: SaaS Governance

In the context of cloud security, the focus is almost always on securing Infrastructure-as-a-Service (IaaS) environments. This is despite the reality that while organizations tend to consume 2-3 IaaS providers, they are often consuming tens to hundreds of SaaS Offerings. The SaaS Governance Best Practice for Cloud Customers is a baseline set of fundamental governance practices for SaaS environments. It enumerates and considers risks during all stages of the SaaS lifecycle, including Evaluation, Adoption, Usage, and Termination.


The SaaS environment ultimately presents a shift in the way organizations handle cybersecurity that introduces a shared responsibility between producers and consumers. Failing to adjust accordingly can have devastating consequences such as disclosing sensitive data, loss of revenue, customer trust, and regulatory consequences.


Key Takeaways:

  • Provides a baseline set of SaaS governance best practices for protecting data within SaaS environments;
  • Enumerates and considers risks according to the SaaS adoption and usage lifecycles, and
  • Provides potential mitigation measures from the SaaS customer’s perspective.
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