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This localized version of this publication was produced from the original source material through the efforts of chapters and volunteers but the translated content falls outside of the CSA Research Lifecycle. For any questions and feedback, contact research@cloudsecurityalliance.org.

In the context of cloud security, the focus is almost always on securing Infrastructure-as-a-Service (IaaS) environments. This is despite the reality that while organizations tend to consume 2-3 IaaS providers, they are often consuming tens to hundreds of SaaS Offerings. The SaaS Governance Best Practice for Cloud Customers is a baseline set of fundamental governance practices for SaaS environments. It enumerates and considers risks during all stages of the SaaS lifecycle, including Evaluation, Adoption, Usage, and Termination.

The SaaS environment ultimately presents a shift in the way organizations handle cybersecurity that introduces a shared responsibility between producers and consumers. Failing to adjust accordingly can have devastating consequences such as disclosing sensitive data, loss of revenue, customer trust, and regulatory consequences.

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