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CSA STAR Registry

Security, Trust, Assurance, and Risk Registry

Listings for Genesys Cloud Services

Listings for Genesys Cloud Services

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Genesys Cloud CX

Genesys Cloud CX; Choose the all-in-one cloud contact center solution Genesys Cloud CX™️ unifies customer and agent experiences across phone, email, chat, t...

Listed Since: 2022-03-18

Submissions:

CAIQ
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix .

Genesys Multicloud CX

Enterprise Contact Center Software (Every Experience & Any Cloud). Genesys Multicloud CX™ fits your unique business, cloud infrastructure and CX ecosystem.

Listed Since: 2022-07-22

Submissions:

CAIQ
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix .